Sunnyvale, CA · Contractor (Infosys) embedded in Apple pricing engineering
Global pricing platform · Apple products worldwide
- Owned design and evolution of the global pricing platform responsible for Apple product pricing across all regions, supporting high-stakes launch events with strict correctness and latency requirements.
- Led migration of pricing systems from on-premises infrastructure to AWS, reducing annual downtime from ~48 hours to ~4 hours and significantly improving horizontal scalability.
- Built automation and validation frameworks that reduced production incidents by over 90% and improved deployment reliability across all pricing services.
- Designed and implemented Python + SQL ETL pipelines for data validation and reconciliation across upstream and downstream systems, reducing user-facing support tickets by 30%.
- Architected a streaming OLAP pipeline (Kafka → Flink → ClickHouse) enabling real-time data processing and analytics across pricing workflows, replacing batch-based approaches.
- Drove cross-team technical decisions on system design, release strategy, and reliability standards; collaborated with Finance, Data Science, and Platform teams to productionize pricing models.
Sunnyvale, CA · Contractor (Infosys) embedded in Walmart delivery engineering
Last-mile delivery platform · 4,000+ stores · 2-hour SLA
- Led reliability and performance improvements for a last-mile delivery platform operating under strict 2-hour SLA constraints across 4,000+ Walmart store locations.
- Designed observability-driven debugging workflows using Splunk, ELK, Prometheus, and Grafana, cutting mean incident response time from 45 to 20 minutes and improving on-time delivery by 15%.
- Diagnosed and resolved distributed system failures by analyzing service-level logs, request flows, and Cassandra data inconsistencies — implementing root-cause fixes rather than workarounds.
- Managed and mentored a team of 4 engineers, maintaining 24/7 platform reliability and enforcing operational best practices.
- Collaborated cross-functionally with Product, Data, and Finance teams to align technical roadmap with delivery KPIs and financial targets.
- Contributed to the evolution toward an event-driven, microservices-based architecture, improving fault isolation and system scalability.